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PropLync - The Verified Real Estate Marketplace Operating System
Canonical URL: https://proplync.com/dsa-notice/
Effective Date: 05 May 2026 · Last Updated: 05 May 2026
Regulatory Framework: EU DSA (2022/2065) · EU AI Act (2024/1689) · UK Online Safety Act 2023 · UAE PDPL · UAE Federal Decree-Law No. 34 of 2021
PropLync operates as governance infrastructure - not a portal, broker, or advertising platform. This mechanism does not alter that classification.
This page describes the notice-and-action and complaint-handling mechanisms operated by PropLync in accordance with:
PropLync is established in the Republic of Cyprus, a Member State of the European Union, and is subject to the jurisdiction of the competent Digital Services Coordinator - the Office of the Commissioner of Electronic Communications and Postal Regulation (OCECPR) - in accordance with the Digital Services Act.
PropLync is not currently designated as a Very Large Online Platform (VLOP) under Article 33 of the Digital Services Act. Governance assessments referenced in this document are internal governance reviews and do not imply VLOP designation.
This mechanism does not alter the platform’s classification as a verified real estate marketplace operating system operating as governance infrastructure, and not as a brokerage, escrow provider, transaction intermediary, or financial services entity. The full platform classification is available at Platform Boundary.
Users may submit notices concerning content hosted or displayed on PropLync that they reasonably believe to be:
This mechanism applies only to content within PropLync’s hosting and visibility infrastructure. Conduct occurring off-platform is outside the scope of this mechanism.
Notices may be submitted electronically to:
Notice submission channel: legal@proplync.com
Subject line: DSA Notice Submission
PropLync may provide a structured web-based reporting form at this URL in future. The email channel above is the current designated submission mechanism. The mechanism is accessible electronically and without disproportionate barriers in accordance with Article 16 DSA.
A valid notice should include:
Reports may be submitted confidentially where legally required. Incomplete notices may delay processing.
Notices are acknowledged within 5 business days of receipt. Upon receipt, PropLync:
PropLync may, in its discretion:
PropLync may cooperate with competent regulatory authorities and law enforcement agencies in accordance with applicable law.
Where legally designated trusted flaggers submit notices under Article 22 DSA, such notices may receive prioritised review in accordance with applicable law.
Where required by law, PropLync will notify relevant parties within 10 business days of a moderation decision:
Notification timelines are subject to legal requirements and operational capacity. PropLync does not guarantee specific resolution timelines.
In accordance with Article 20 of the Digital Services Act, affected users may submit an internal complaint following a moderation decision.
PropLync processes internal complaints without undue delay and with human reassessment where appropriate.
Internal complaints must include:
Internal complaint submission: legal@proplync.com
Subject line: DSA Internal Complaint
Internal complaints are distinct from the user notice submission channel and from the regulatory contact point described in Section 13. Each channel is processed separately.
In accordance with Article 21 of the Digital Services Act, users located in the European Union may elect to refer disputes relating to content moderation decisions to a certified out-of-court dispute settlement body within six (6) months of a moderation decision.
PropLync will engage in good faith with certified out-of-court dispute settlement bodies where legally required.
A list of certified out-of-court dispute settlement bodies is maintained by the European Commission at: https://digital-strategy.ec.europa.eu/
PropLync does not name or pre-select specific dispute settlement bodies. Users may select any body certified for the relevant dispute category under DSA Article 21.
PropLync maintains internal records of:
PropLync conducts periodic internal governance reviews to identify and address risks related to fraud, unlawful content, and platform misuse. These reviews are internal governance measures and do not imply VLOP designation or obligations under DSA Article 34.
PropLync maintains internal records and will comply with transparency reporting obligations where applicable under Article 15 of the Digital Services Act.
Where required by law, PropLync will publish transparency information relating to content moderation activity. No commitment to a specific reporting frequency is made beyond applicable legal obligations.
PropLync may use automated systems for:
Where automated systems materially affect content moderation or visibility decisions, PropLync provides transparency in accordance with the EU AI Act (Regulation (EU) 2024/1689) and applicable national implementations.
Users may request human review of automated decisions where required by law. Requests for human review may be submitted to legal@proplync.com with the subject line: Human Review Request.
Automated systems do not determine transactional outcomes and do not replace regulatory authorities.
PropLync may restrict or terminate access for individuals or entities subject to applicable sanctions regimes, including:
Such restrictions may occur without prior notice where legally required.
For users in the United Kingdom, PropLync maintains mechanisms for reporting illegal content in accordance with the Online Safety Act 2023. The designated UK Online Safety Act regulator is Ofcom.
Where applicable, PropLync cooperates with Ofcom and other competent UK authorities in relation to unlawful content and platform misuse.
PropLync complies with applicable UAE digital content, cybercrime, and data protection regulations, including UAE Federal Decree-Law No. 34 of 2021 on Combating Cybercrime and UAE Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law).
Where legally required, PropLync cooperates with competent UAE authorities.
In accordance with Article 11 of the Digital Services Act, PropLync maintains a single point of contact designated exclusively for communications with EU Member State authorities, the European Commission, and the European Board for Digital Services.
Regulatory contact (EU authorities only): legal@proplync.com
Subject line: DSA Regulatory Communication
Language: English
This regulatory contact point is designated for EU authority communications only. It is operationally distinct from the user-facing notice submission channel (Section 3), the internal complaint channel (Section 6), and the human review request channel (Section 9). All channels share the same email address and are distinguished by subject line.
Submitting fraudulent, malicious, or repetitive bad-faith notices may result in:
PropLync may update this Notice and Complaint Mechanism to reflect regulatory developments, governance enhancements, or operational changes.
Continued use of the platform constitutes acknowledgment of this framework. The version of this mechanism acknowledged by a user may be stored in PropLync governance records for legal traceability purposes.
This DSA Notice operates within PropLync’s governance infrastructure disclosure stack. Companion documents define the classification boundaries, prohibited conduct, and data scope referenced in this mechanism.
PropLync operates as neutral infrastructure for real estate discovery. This compliance mechanism reflects PropLync’s obligations as a governance infrastructure operator - not as a brokerage, marketplace intermediary, or transaction facilitator.
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